Billing
Manage your subscription plan, payment methods, and billing history.
Overview
ProBeya offers four plans to fit teams of all sizes. All plans include unlimited boards, projects, and items. Plans differ in member limits, storage, and advanced features.
Plans
| Feature | Free | Pro | Business | Enterprise |
|---|---|---|---|---|
| Price | $0 | $12/user/mo | $24/user/mo | Custom |
| Members | Up to 5 | Up to 50 | Up to 500 | Unlimited |
| Guests | 2 | 10 | Unlimited | Unlimited |
| Storage | 1 GB | 20 GB | 100 GB | Unlimited |
| Boards | Unlimited | Unlimited | Unlimited | Unlimited |
| Items | 1,000 | Unlimited | Unlimited | Unlimited |
| Views | Board, Table | All 5 views | All 5 views | All 5 views |
| Custom Fields | 10 types | All 25+ types | All 25+ types | All 25+ types |
| Automations | 5 per board | 25 per board | Unlimited | Unlimited |
| Forms | 1 | 10 | Unlimited | Unlimited |
| Integrations | 2 | All | All | All + Custom |
| Branding | No | No | Yes | White-label |
| SSO | No | No | Yes | Yes |
| Audit Log | No | 30 days | 1 year | Unlimited |
| Support | Community | Priority | Dedicated | |
| SLA | No | No | 99.9% | 99.99% |
Annual billing saves 20% compared to monthly billing. Switch between monthly and annual at any time.
Managing Your Subscription
Upgrading
Go to Billing
Navigate to Settings > Billing (requires Owner role).
Select Plan
Click Change Plan and select your new plan.
Review Changes
See a summary of what changes, including pricing prorated for the current billing period.
Confirm
Enter payment information (if not already on file) and confirm the upgrade.
Upgrades take effect immediately. The price difference is prorated for the remaining days in your billing period.
Downgrading
Downgrades take effect at the end of the current billing period. If your current usage exceeds the lower plan’s limits:
- Members — You will need to remove members to fit within the new limit before the downgrade takes effect
- Storage — Existing files are preserved but you cannot upload new files until you are under the limit
- Features — Features not available on the lower plan will become read-only
Automations and integrations exceeding the lower plan’s limits will be paused, not deleted. They can be reactivated if you upgrade again.
Payment Methods
ProBeya accepts:
- Credit/Debit Cards — Visa, Mastercard, American Express
- Bank Transfer — Available for annual Business and Enterprise plans
- Invoice — Available for Enterprise plans with NET 30 payment terms
Updating Payment Method
Go to Settings > Billing > Payment Method to add, update, or remove payment methods. You must have at least one valid payment method on file for paid plans.
Billing History
View and download invoices from Settings > Billing > Invoices. Each invoice includes:
- Billing period
- Plan details
- Number of seats
- Amount charged
- Payment method used
- Tax information (if applicable)
Tax Information
Add your tax ID (VAT number for EU, EIN for US) in Settings > Billing > Tax Information. This will appear on your invoices and may exempt you from certain taxes.
Cancellation
To cancel your subscription:
- Go to Settings > Billing > Cancel Subscription
- Select a reason for cancellation
- Confirm the cancellation
Your data is preserved for 30 days after cancellation. During this period, you can reactivate your subscription and restore everything. After 30 days, data is permanently deleted.
If you are canceling due to cost, consider downgrading to the Free plan instead. Your data is preserved and you can upgrade again when needed.
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